C1728 – OBD-II DTC

OBD-II DTC C1728 – Transfer Case unable to transition between 2H and 4H

DTC C1728 meaning

DTC C1728 indicates that the transfer case is unable to transition between 2H (two-wheel drive high) and 4H (four-wheel drive high). This code is generated when the vehicle’s onboard diagnostic system detects a malfunction in the transfer case control system, which may prevent the driver from switching between these drive modes effectively.

DTC C1728 symptoms

Common symptoms associated with DTC C1728 may include:

  • Inability to switch between 2H and 4H modes
  • Transfer case warning light illuminated on the dashboard
  • Unusual noises from the transfer case during operation
  • Vehicle may remain in one drive mode regardless of driver input

DTC C1728 causes

Several factors can lead to the occurrence of DTC C1728, including:

  • Faulty transfer case control module
  • Malfunctioning shift motor or actuator
  • Wiring issues or poor connections in the transfer case circuit
  • Low transfer case fluid levels or contamination
  • Mechanical failure within the transfer case itself

DTC C1728 seriousness

DTC C1728 is considered a serious issue as it affects the vehicle’s ability to switch between drive modes. This can lead to:

  • Reduced traction in adverse conditions
  • Increased risk of getting stuck in off-road situations
  • Potential damage to the transfer case if operated improperly

How to diagnose DTC C1728

To diagnose DTC C1728, follow these steps:

  1. Use an OBD-II scanner to confirm the presence of the C1728 code.
  2. Inspect the transfer case control module for any visible damage or corrosion.
  3. Check the wiring and connectors for any signs of wear or poor connections.
  4. Test the shift motor or actuator for proper operation.
  5. Verify the transfer case fluid level and condition.
  6. Perform a functional test of the transfer case to see if it can switch between modes.

How to fix DTC C1728 step-by-step instructions

To fix DTC C1728, follow these steps:

  1. Inspect and repair any damaged wiring or connectors related to the transfer case.
  2. Replace the transfer case control module if it is found to be faulty.
  3. Repair or replace the shift motor or actuator if it is not functioning correctly.
  4. Ensure the transfer case fluid is at the correct level and replace it if contaminated.
  5. Clear the DTC using an OBD-II scanner and test drive the vehicle to confirm the issue is resolved.

How to erase DTC C1728

To erase DTC C1728, follow these steps:

  1. Connect an OBD-II scanner to the vehicle’s diagnostic port.
  2. Turn the ignition key to the “On” position without starting the engine.
  3. Access the diagnostic menu on the scanner and select the option to clear or erase codes.
  4. Confirm the action and wait for the scanner to complete the process.
  5. Disconnect the scanner and start the vehicle to ensure the code does not reappear.

Recommended tools for OBD-II diagnostics

Explore our expert picks: The Best OBD2 Scanners for 2025

Easy-to-use Multimeter for reliable diagnostics: AstroAI Auto-ranging Multimeter

Some of the links on this page may be affiliate links, which means we may earn a small commission if you make a purchase. This helps us keep our DTC database up to date and provide valuable content for free. We only recommend products that we have tested and believe to be the best in their class.